You are passionate about what you are doing.
That's awesome. That's a solid start. You may just be on your way to doing something really remarkable.
Then why do some days feel so frustrating?
Because filling facilities with people and registers with money is a deceiving and unhealthy measuring stick of progress.
If you want to grow as an organization you have to understand the difference between building relationships and treating people like a transaction.
You have to stop chasing numbers.
It's a race that will wear you out, and turn people off.
This one simple question will tell you more about the health of your organization than almost anything else.
Do you get more excited about statistics or conversations?
You can accomplish more with 5 people who are sold out to who you are and why you exist, than 50 people who came because they heard something cool was going on….and leave when they realize the show to get them there had more depth than the people who invited them.
It's possible you may just have a really large group of really curious people. And curious isn't something you build on.
HOW do we shift from counting heads
to building relationships?
Here are 3 things that will help you start doing it.
1. Being ok with the fact that not every person that walks through your doors is meant to be on your team. (vision matters)
2. Give up what you want, and use it to meet what others need. (serving matters)
3. Care less about your title, and more about how clean the toilet seat is that your guests will use. (details matter)
I want to be clear.
Your desire to grow isn't a problem.
Your addiction to statistics may be.
Movements don't start with masses.
Movements start with relationships.
Pour into. Raise up. Send out.
That's how you'll end up growing. And before you know it, you will have a critical mass of people sold out to an incredible vision that is changing the world doing what you do.
From the desk of our founder, Brett W. Gould.